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Application for: Quality Engineer
Refno: V155/12
Area: Staffordshire  
 
OVERALL PURPOSE OF THE JOB: Ensure that SWP product quality improves MAIN TASKS AND ACTIVITIES: Technical activities: Customer quality Ø Ensure that all products returned by customers are analyzed Ø Perform customer data analysis to identify issues to be analyzed by technical experts Ø Ensure that action plans are set in place and followed. Ø Communicate the progress factor to team and management and alert if progress is behind target Internal Production Ø Design and keep up-to-date the product quality assurance plan and quality control plan in coordination with floor inspectors Ø Facilitate FMEAs before introduction of modification Ø Say "No" to unauthorized product/process deviations Ø Alert line manager and escalate if necessary through functional reporting Ø Validate deviation or waiver requests after having obtained technical advice Ø Isolate defective parts for further treatment (reject, rework, sorting, deviation…) Ø Ensure that all products found defective are analyzed Ø Participate to daily QRQC meeting: analyze the problem, find the root cause and define action plans by applying PDCA and Problem Solving Quality Tools Ø Inform SQA engineer, about supplier related issues Ø Check that corrective action plans based on the PDCA methodology are put in place and verify their efficiency Professional Contacts (Customers/Suppliers): Internal: Production (Strong interaction with team leaders and operators), Supplier Quality (incidents due to suppliers non-conformities…), R&D (feedback to FMEA, change of specifications…), Logistics (to be sure supplies are guaranteed in case of defective batches, defective parts…) External: Link to customer to be clarified Located on production shopfloor. PERSON SPECIFICATION: Essential: Professional Skills: Ø Full technical knowledge of product measurement/control techniques, use of measuring (dimensional + physical) tools, devices and machines Ø Good technical knowledge of the product/process technologies for which you are responsible Ø Theoretical knowledge and practical experience of quality standards and tools common in the mass production industry (MIL standards, AQL, FMEA, SPC, PDCA…) Ø Excellent knowledge and practical experience of problem solving techniques and tools Ø Basic knowledge of statistics Ø Good communication, leadership and team work abilities Qualifications/Training Previous Experience: Quality control, incoming inspection, manufacturing in the high-volume production industry with at least 5 years professional experience Higher Education/Degrees: HNC/Degree or equivalent with significant professional experience Desirable: Professional Skills: Experience of volume production environment.
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